A homeowner’s primary concern when it comes to security is the safety of their family and home. As you search for a home security system, you should be wary of common home security alarm scams, especially since DIY options and multiple companies are available.
In Richmond, Virginia, you may encounter scams, odd calls, or misleading websites when searching for smart alarm systems. In this article, we will provide you with a list of some common home security system scams you might encounter.
Security Equipment Provided at No Cost
A company can entice customers by offering unbelievable deals, such as free equipment. These deals are typically tied to long-term contracts that require high monthly monitoring fees, as many providers demand long-term contracts. You may also receive faulty or low-quality security equipment. Documents you sign too quickly may be expensive contracts designed to take advantage of you. Do your research before choosing a company or equipment.
Pressure to Make a Fast Decision
A security system is an important investment for your home, so choose the right one. Taking the time to carefully consider your options will ensure you make the right decision. Customers are often forced to make a quick decision by scammers. Some scammers claim that only one system remains discounted for a limited time. You should always take extra time to make sure that your decision is right, regardless of how much it costs.
Beware of Fear Tactics
Businesses can pressure customers by instilling fear. The most common tactic involves inflating crime statistics or fabricating stories about burglaries in your neighborhood. A trustworthy company’s employee would never treat prospective customers this way. It’s best to politely end the conversation if this is happening.
Taking Advantage of Current Home Security System Owners
You can deter criminals with a security yard sign or window decal, but these signs can also make your home a target. It isn’t a target for actual risk but for rival competitors in security. Another home security alarm system scam is claiming the grass is greener with another company. Similarly, do not trust salespeople who say your current provider is no longer in business or has taken over your account. There is a possibility that a scammer will ask you to sign additional contracts and buy new equipment. In this case, the Federal Trade Commission (FTC) recommends contacting your provider immediately for verification. In such cases, reporting the incident to the FTC can be helpful.
Look for These Signs
- Excellent customer reviews indicate a long history and a good reputation. A well-established company with expertise others may not have.
- Choose a company with a variety of packages and options rather than a cookie-cutter company. Often, what works for one home might not work for another.
- A local team whose employees live and work in your area and understand your problems. A small business will take the time to figure out a solution for your problem, unlike a big company that looks at you as just another number. Local companies strive to exceed customers’ expectations and personalize the customer experience.
Ready to Get Started? We Are Here for You!
With over forty years of experience, Johns Brothers Security provides high-quality, state-of-the-art, comprehensive home security alarm systems in Richmond, Virginia. Our top priority is customer service. It is common for Johns Brothers security to receive referrals from clients’ friends and family. Our success comes from providing quality products and services at fair prices. This approach is something we are committed to maintaining at all times. Feel free to contact us at 1-800-242-9760 to find out more about what we have to offer!