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In order to assist you in the processing of information on your account, we have included forms to allow you to notify us of changes you wish to make. Please note that any change to the data you originally supplied us must be provided to us in writing. Any changes to your account given us over the telephone or via email will be acknowledged but not executed until we have received the written and signed copy.

Central Station Contact List
Explanation of Central Station Monitoring Procedures

Please submit this form to change the names and numbers of the individuals who must be contacted by our Central Monitoring Station in the event of an incident. Please note that your contacts should know how your system works, and should have keys to the location.

City Registration Forms

Monitored systems in the Cities of Norfolk and Virginia Beach are required to be registered with the respective police departments. In Suffolk monitored and local systems which generate a signal visible or audible to others are required to be registered.

City of Norfolk Registration Form (pdf)
City of Virginia Beach Registration Form (pdf)
City of Suffolk Registration Form (pdf)
City of Kitty Hawk Registration Form (pdf)

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