Our local central station monitoring center is the heart and soul of our operation. Operating under the strict and unforgiving standards of Underwriters Laboratory (UL), our UL-approved facility operates 24 hours a day, seven days a week, fifty-two weeks a year. Our local UL monitoring center provides a blanket of protection for our clients that is second to none. Real, live, breathing human beings who live in the same area as you, answer the telephone regardless of the time of day, the weather outside, or the date on the calendar.
Johns Brothers Security is one of only a few UL approved central station monitoring centers in Virginia. There are thousands of monitoring centers in the United States and less than one hundred and fifty are UL-approved. Why is that? Most companies are not willing to invest in the infrastructure, backup systems and central station operator training required to maintain a UL approval. The bottom-line is that it is more expensive. We believe that this is the most important part of any security system service and we refuse to cut corners.
You are our neighbor. We treat our customers like people and neighbors, rather than account numbers. Located in Norfolk, VA, the folks at our central monitoring station are locals who are very familiar with the Hampton Roads, Richmond, and Outer Banks areas.
We are proud to continue our decades of service to Virginia Beach, Chesapeake, Norfolk, Suffolk, Newport News, and now, to Midlothian and other surrounding Richmond cities. Our team also continues to serve Elizabeth City, Kill Devil Hills, Kitty Hawk, Duck, and a variety of Northeast North Carolina cities. View a list of the areas that we serve.